Session 1 Day 2 – Gaming floor & systems, Loyalty, LMO’s and venue tour.
Review Day 1 & workshops – Nick Bainbrigge (ATA) & Mark Hennelly (LCA)
Gaming Floor Design Critique – Chris Wright (ATA)
Managing your gaming floor cashflow & contribution analysis – Danny Nixon-Smith (DNS)
Gaming Systems – Craig Butler (ATA)
Loyalty, Tiering, service & VIPs – Daniel Grady (former COO – Wests Campbelltown)
Role of Licensed Monitoring Operator (LMOs) – Frank Makryllos (cherryhub)
Venue overview & Tour – Craig Thomas (Wynnum Manly LC)